.StandaloneTicketWorkspace-module___GY8va__page{--standaloneDisneyBlue:#1b1d2a;--standaloneACGBlue:#002f6c;--standaloneBlueSpruce:teal;--standaloneBlueberry:#005a9e;--standaloneWizardBlue:#0078d3;--standaloneOceanBliss:#0099df;--standaloneSkyBlue:#add8e6;--standaloneFeatherBlue:#e9f2ff;--standaloneFinePine:#008a00;--standaloneParrotGreen:#3baa1d;--standalonePearGreen:#cbe492;--standaloneBlack:#000;--standaloneMidnight:#222;--standaloneRavensWing:#333;--standaloneGraphite:#444;--standaloneSlate:#555;--standaloneSmokey:#8a8a8a;--standaloneSilver:#bbb;--standaloneMoonrock:#d9d9d9;--standaloneFrost:#f1f1f1;--standaloneSilk:#fbfbfb;--standaloneWhite:#fff;--standaloneChestnut:#754127;--standaloneACGOrange:#f7921e;--standaloneACG144:#ed8b00;--standaloneFirebirdOrange:#f40;--standaloneInfernoRed:#d00;--standaloneFireEngineRed:#f70000;--standalonePeach:#ff4d4d;--standaloneSunburst:#ebc700;--standaloneWorkflowAccent:#f40;--standaloneWorkflowAccentHover:#f7921e;--standaloneWorkflowForeground:#000;background-color:var(--standaloneFrost);min-height:100dvh;color:var(--standaloneMidnight);box-sizing:border-box;font-family:"Baloo 2",sans-serif;font-size:1.1rem;font-weight:500;line-height:1.4;width:100%!important;margin:0!important;padding:0!important}.StandaloneTicketWorkspace-module___GY8va__page *,.StandaloneTicketWorkspace-module___GY8va__page :before,.StandaloneTicketWorkspace-module___GY8va__page :after{box-sizing:border-box}.StandaloneTicketWorkspace-module___GY8va__page button,.StandaloneTicketWorkspace-module___GY8va__page input,.StandaloneTicketWorkspace-module___GY8va__page textarea,.StandaloneTicketWorkspace-module___GY8va__page select{font-family:"Baloo 2",sans-serif}.StandaloneTicketWorkspace-module___GY8va__pageHeader{background-color:var(--standaloneWorkflowAccent);color:#fff;box-sizing:border-box;grid-template-columns:minmax(240px,1fr) minmax(300px,520px) minmax(280px,1fr);align-items:center;column-gap:28px;width:100%;padding:0;display:grid;position:relative;max-height:100px!important}.StandaloneTicketWorkspace-module___GY8va__headerRequestor{align-items:center;gap:18px;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__headerRequestorAvatarWrapper{border-radius:50%;flex-shrink:0;width:84px;max-width:84px;height:84px;max-height:84px;overflow:hidden;box-shadow:0 0 0 2px #fff}.StandaloneTicketWorkspace-module___GY8va__headerRequestorAvatarWrapper .StandaloneTicketWorkspace-module___GY8va__avatar{width:100%;min-width:100%;height:100%;min-height:100%;box-shadow:none;border-radius:50%}.StandaloneTicketWorkspace-module___GY8va__headerRequestorAvatarWrapper .StandaloneTicketWorkspace-module___GY8va__avatarImage{object-fit:cover;width:100%;height:100%}.StandaloneTicketWorkspace-module___GY8va__headerRequestorText{color:#fff;flex-direction:column;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__headerRequestorName{color:#fff;text-overflow:ellipsis;white-space:nowrap;font-size:1.65rem;font-weight:600;line-height:1.15;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__headerRequestorSubtitle{color:#fff;margin-top:4px;font-size:1.2rem;font-weight:400;line-height:1.15}.StandaloneTicketWorkspace-module___GY8va__headerSpacer{width:100%;min-width:0}.StandaloneTicketWorkspace-module___GY8va__headerLogoArea{justify-content:center;align-items:center;width:fit-content;min-width:0;display:flex;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%)}.StandaloneTicketWorkspace-module___GY8va__headerFirebirdLogo{object-fit:contain;width:auto;max-width:100%;max-height:110px;display:block}.StandaloneTicketWorkspace-module___GY8va__headerSupportPanel{color:#fff;flex-direction:row-reverse;align-items:center;gap:16px;width:fit-content;min-width:0;display:flex;position:absolute;top:50%;left:auto;right:28px;transform:translateY(-50%)}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialist{align-items:center;gap:16px;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistPhoto{object-fit:cover;border-radius:50%;width:84px;min-width:84px;height:84px;max-height:84px;display:block;box-shadow:0 0 0 2px #fff}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistInitials{color:#1b1d2a;background-color:#fff;border-radius:50%;justify-content:center;align-items:center;width:52px;min-width:52px;height:52px;font-size:1.25rem;font-weight:700;display:inline-flex;box-shadow:0 0 0 4px #fff}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistText{color:#fff;text-align:right;flex-direction:column;align-items:flex-end;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistName{color:#fff;text-overflow:ellipsis;white-space:nowrap;font-size:1.4rem;font-weight:600;line-height:1.15;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistRole{color:#fff;white-space:nowrap;margin-top:3px;font-size:1.08rem;font-weight:400;line-height:1.15}.StandaloneTicketWorkspace-module___GY8va__headerTicketMeta{top:50%;left:calc(var(--standaloneSidebarSafeArea) + 28px);color:#fff;text-align:left;white-space:nowrap;flex-direction:row;align-items:baseline;gap:5px;width:fit-content;min-width:0;display:flex;position:absolute;right:auto;transform:translateY(-50%)}.StandaloneTicketWorkspace-module___GY8va__headerTicketLabel{color:#fff;font-size:1.2rem;font-weight:500;line-height:1}.StandaloneTicketWorkspace-module___GY8va__headerTicketCodeValue{color:#fff;letter-spacing:.2em;font-size:1.25rem;font-weight:600;line-height:1}@media (max-width:1260px){.StandaloneTicketWorkspace-module___GY8va__pageHeader{grid-template-columns:minmax(210px,1fr) minmax(250px,360px) minmax(240px,1fr);column-gap:20px;min-height:150px;padding:16px 22px}.StandaloneTicketWorkspace-module___GY8va__headerRequestor{gap:14px}.StandaloneTicketWorkspace-module___GY8va__headerRequestorAvatarWrapper,.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistPhoto,.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistInitials{width:72px;min-width:72px;height:72px;min-height:72px;max-height:72px;box-shadow:0 0 0 2px #fff}.StandaloneTicketWorkspace-module___GY8va__headerRequestorName{font-size:1.35rem}.StandaloneTicketWorkspace-module___GY8va__headerRequestorSubtitle{font-size:1rem}.StandaloneTicketWorkspace-module___GY8va__headerFirebirdLogo{max-width:100%;max-height:86px}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialist{gap:12px}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistName{font-size:1.2rem}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistRole,.StandaloneTicketWorkspace-module___GY8va__headerTicketLabel{font-size:1rem}.StandaloneTicketWorkspace-module___GY8va__headerTicketCodeValue{letter-spacing:.16em;font-size:1.05rem}}.StandaloneTicketWorkspace-module___GY8va__avatar{background-color:var(--standaloneFeatherBlue);width:46px;height:46px;color:var(--standaloneACGBlue);box-shadow:0 0 0 1px var(--standaloneSmokey);border:none;border-radius:50%;outline:none;flex-shrink:0;justify-content:center;align-items:center;display:inline-flex;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__avatarImage{object-fit:cover;width:100%;height:100%;display:block}.StandaloneTicketWorkspace-module___GY8va__avatarInitials{font-size:1rem;font-weight:700;line-height:1}.StandaloneTicketWorkspace-module___GY8va__applicationShell{background-color:#fff;align-items:stretch;width:100%;min-width:0;min-height:100dvh;transition:grid-template-columns .2s;display:grid}.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarExpanded{grid-template-columns:360px minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarCollapsed{grid-template-columns:76px minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__applicationMain{background:#fff;flex-direction:column;width:100%;min-width:0;min-height:100dvh;display:flex}.StandaloneTicketWorkspace-module___GY8va__applicationSidebar{z-index:40;width:100%;min-width:0;height:100dvh;min-height:100dvh;box-shadow:none;background-color:#fff;grid-template-rows:auto auto minmax(0,1fr);align-self:stretch;display:grid;position:sticky;top:0;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__applicationSidebar:after{content:"";z-index:100;pointer-events:none;background-color:#d9d9d9;width:2px;position:absolute;top:0;bottom:0;right:0}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed:after{display:none}.StandaloneTicketWorkspace-module___GY8va__sidebarAccount{color:#222;background-color:#fff;align-items:center;gap:12px;width:100%;min-width:0;min-height:0;padding:14px 16px;display:flex;overflow:hidden;box-shadow:inset 0 -1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__sidebarAccountAvatar .StandaloneTicketWorkspace-module___GY8va__avatar{width:64px;min-width:64px;height:64px;min-height:64px;box-shadow:0 0 0 2px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__sidebarAccountText{flex-direction:column;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__sidebarAccountText strong{color:#222;text-overflow:ellipsis;white-space:nowrap;font-size:1.1rem;font-weight:600;line-height:1.15;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__sidebarAccountText span{color:#555;margin-top:2px;font-size:1rem;font-weight:400;line-height:1.15}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarAccount{justify-content:center;padding:12px 8px}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarAccountAvatar .StandaloneTicketWorkspace-module___GY8va__avatar{width:42px;min-width:42px;height:42px;min-height:42px}.StandaloneTicketWorkspace-module___GY8va__sidebarNavigation{background:#fff;flex-direction:column;width:100%;min-width:0;min-height:0;display:flex;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__sidebarNavigationHeading{color:#1b1d2a;background-color:#fff;flex-shrink:0;align-items:center;gap:10px;width:100%;min-height:56px;padding:0 18px;font-size:1rem;font-weight:600;display:flex;box-shadow:inset 0 -1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__sidebarNavigationIcon{color:#0078d3;flex-shrink:0;width:20px;height:20px;max-height:20px}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed 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Slab,serif;font-size:1.25rem;font-weight:500;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketHeading>strong{color:#0078d3;background-color:#e9f2ff;border:none;border-radius:7px;outline:none;flex-shrink:0;justify-content:center;align-items:center;min-width:32px;height:32px;padding:0 8px;font-size:.9rem;font-weight:600;line-height:1;display:inline-flex;box-shadow:0 0 0 1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilters{grid-template-columns:repeat(4,minmax(0,1fr));align-items:stretch;gap:6px;width:100%;min-width:0;display:grid}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterButton{color:#444;white-space:nowrap;cursor:pointer;background-color:#fff;border:none;border-radius:7px;outline:none;justify-content:center;align-items:center;gap:6px;width:100%;min-width:0;min-height:34px;padding:4px 8px;font-family:"Baloo 2",sans-serif;font-size:.9rem;font-weight:500;line-height:1;display:inline-flex;box-shadow:0 0 0 1px #bbb}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterIcon{color:#555;flex-shrink:0;width:17px;height:17px;max-height:17px}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterButton small{color:#8a8a8a;font-size:.9rem;font-weight:400;line-height:1}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterButton:hover:not(.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterButtonActive){color:#0078d3;background-color:#fbfbfb;box-shadow:0 0 0 1px #0078d3}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterButton:hover:not(.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterButtonActive) .StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterIcon{color:#0078d3}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterButtonActive{color:#0078d3;background-color:#e9f2ff;box-shadow:0 0 0 2px #0078d3}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterButtonActive .StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterIcon,.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterButtonActive small{color:#0078d3}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketFilterButton:focus-visible{box-shadow:0 0 0 2px #0078d3,0 0 0 4px #e7f2fb}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchField{width:100%;min-width:0;position:relative}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchIcon{z-index:1;color:#8a8a8a;pointer-events:none;width:18px;height:18px;max-height:18px;position:absolute;top:50%;left:13px;transform:translateY(-50%)}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchInput{color:#222;background-color:#fff;border:none;border-radius:8px;outline:none;width:100%;min-width:0;height:44px;min-height:44px;padding:8px 40px 8px 42px;font-family:"Baloo 2",sans-serif;font-size:1rem;font-weight:400;line-height:1.2;box-shadow:0 0 0 1px #a0a0a0}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchInputActive{padding-left:12px}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchInput::placeholder{color:#8a8a8a;opacity:1}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchInput::-webkit-search-cancel-button{display:none}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchInput:hover{box-shadow:0 0 0 1px #0078d3}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchInput:focus{box-shadow:0 0 0 2px #0078d3,0 0 0 4px #e7f2fb}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchClearButton{z-index:2;color:#555;width:36px;height:36px;box-shadow:none;cursor:pointer;background-color:#0000;border:none;border-radius:5px;outline:none;justify-content:center;align-items:center;padding:0;display:inline-flex;position:absolute;top:50%;right:4px;transform:translateY(-50%)}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchClearButton:hover{color:#d00;background-color:#0000}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchClearButton:focus-visible{box-shadow:0 0 0 2px #0078d3,0 0 0 4px #e7f2fb}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSearchClearIcon{color:#d00;width:20px;min-width:20px;max-width:20px;height:20px;min-height:20px;max-height:20px}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSortControls{flex-wrap:nowrap;align-items:center;gap:7px;width:100%;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__sidebarGroupingControl{flex:none;align-items:center;gap:5px;width:fit-content;min-width:0;max-width:100%;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__sidebarGroupingDropdown{flex:none;width:fit-content;min-width:0;max-width:100%;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__sidebarGroupingDropdown .firebirdDropdownRoot{width:fit-content!important;min-width:0!important;max-width:none!important;display:inline-block!important}.StandaloneTicketWorkspace-module___GY8va__sidebarGroupingDropdown .firebirdDropdownControl{width:fit-content!important;min-width:0!important;max-width:none!important}.StandaloneTicketWorkspace-module___GY8va__sidebarGroupingDropdown .firebirdDropdownValueArea{width:fit-content!important;min-width:0!important;max-width:none!important}.StandaloneTicketWorkspace-module___GY8va__sidebarGroupingDropdown .firebirdDropdownInput{field-sizing:content;white-space:nowrap;display:inline-block;width:auto!important;min-width:1ch!important;max-width:none!important}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSortLabel{color:#444;white-space:nowrap;white-space:nowrap;flex:none;font-family:"Baloo 2",sans-serif;font-size:1rem;font-weight:500;line-height:1}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSortDirectionButton{color:#0078d3;width:auto;min-width:0;height:auto;min-height:0;box-shadow:none;cursor:pointer;background-color:#0000;border:none;border-radius:4px;outline:none;flex:none;justify-content:center;align-items:center;margin:0;padding:2px 4px;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSortDirectionButton:hover{color:#005a9e;box-shadow:none;background-color:#0000}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSortDirectionButton:focus-visible{border-radius:4px;box-shadow:0 0 0 2px #0078d3,0 0 0 4px #e7f2fb}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSortDirectionIcon{width:16px;height:16px;max-height:16px}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketResultSummary{color:#8a8a8a;margin-top:-2px;font-size:.9rem;font-weight:400;line-height:1.25}.StandaloneTicketWorkspace-module___GY8va__sidebarUtilities{background-color:#fff;flex-direction:column;gap:0;width:100%;padding:0;display:flex;box-shadow:inset 0 -1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__sidebarUtilityButton{color:#555;cursor:pointer;background-color:#fff;border:none;border-radius:0;outline:none;justify-content:flex-start;align-items:center;gap:10px;width:100%;min-width:0;min-height:44px;padding:0 16px;font-size:1rem;font-weight:500;display:flex;box-shadow:inset 0 -1px #f1f1f1}.StandaloneTicketWorkspace-module___GY8va__sidebarUtilityButton:hover{color:#0078d3;background-color:#fbfbfb}.StandaloneTicketWorkspace-module___GY8va__sidebarUtilityButton:focus-visible{box-shadow:0 0 0 2px #0078d3,0 0 0 4px #e9f2ff}.StandaloneTicketWorkspace-module___GY8va__sidebarUtilityIcon{flex-shrink:0;width:20px;height:20px;max-height:20px}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarUtilityButton{justify-content:center;width:100%;min-height:44px;padding:0}.StandaloneTicketWorkspace-module___GY8va__ticketWorkspace{min-width:0;box-shadow:none;background-color:#fff}.StandaloneTicketWorkspace-module___GY8va__workspace{background:#fff;flex-direction:column;width:100%;min-width:0;min-height:calc(100dvh - 218px);display:flex}.StandaloneTicketWorkspace-module___GY8va__workspaceTopRow{background-color:#fff;width:100%;min-width:0;height:56px;min-height:56px;display:grid}.StandaloneTicketWorkspace-module___GY8va__workspaceTopRowSidebarVisible{grid-template-columns:300px minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__workspaceTopRowSidebarHidden{grid-template-columns:120px minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__sidebarViewControls{background-color:#fff;flex-direction:row;justify-content:flex-start;align-items:center;gap:8px;width:100%;min-width:0;height:56px;min-height:56px;padding:0 14px;display:flex;box-shadow:inset -1px 0 #d9d9d9,inset 0 -1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__sidebarViewControlButton{width:38px;min-width:38px;height:38px;min-height:38px;box-shadow:none;cursor:pointer;background-color:#0000;border:none;border-radius:5px;outline:none;justify-content:center;align-items:center;margin:0;padding:0;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__sidebarViewControlButtonActive{color:#0078d3}.StandaloneTicketWorkspace-module___GY8va__sidebarViewControlButtonInactive{color:#555}.StandaloneTicketWorkspace-module___GY8va__sidebarViewControlButton:hover{background-color:#fbfbfb}.StandaloneTicketWorkspace-module___GY8va__sidebarViewControlButton:focus-visible{box-shadow:0 0 0 2px #0078d3,0 0 0 4px #e9f2ff}.StandaloneTicketWorkspace-module___GY8va__sidebarViewControlIcon{width:22px;max-width:22px;height:22px;max-height:22px;display:block}.StandaloneTicketWorkspace-module___GY8va__sidebarViewControlFirebirdIcon{transform-origin:50%;width:22px!important;max-width:22px!important;height:22px!important;max-height:22px!important}.StandaloneTicketWorkspace-module___GY8va__sidebar{background-color:#fff;flex-direction:column;gap:16px;width:100%;min-width:0;min-height:100%;padding:18px;display:flex;box-shadow:inset -1px 0 #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__sidebarHeader{width:100%;box-shadow:inset 0 -2px 0 var(--standaloneWorkflowAccent);flex-direction:column;gap:2px;padding:4px 0 14px;display:flex}.StandaloneTicketWorkspace-module___GY8va__sidebarHeader>span{color:var(--standaloneWorkflowAccent);font-size:.9rem;font-weight:600;line-height:1.1}.StandaloneTicketWorkspace-module___GY8va__sidebarHeader h2{color:var(--standaloneDisneyBlue);margin:0;font-family:Roboto 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time{white-space:nowrap;flex-shrink:0}.StandaloneTicketWorkspace-module___GY8va__communicationMessage{color:var(--standaloneRavensWing);overflow-wrap:anywhere;white-space:pre-wrap;margin-top:9px;font-size:1rem;font-weight:400;line-height:1.5}.StandaloneTicketWorkspace-module___GY8va__transcriptSection{background-color:#fff;width:100%;min-width:0;padding:0}.StandaloneTicketWorkspace-module___GY8va__transcriptConversation{flex-direction:column;gap:22px;width:100%;max-width:1200px;margin:0 auto;padding:28px 24px 42px;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptDateGroup{flex-direction:column;gap:16px;width:100%;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptDateHeader{border:none;outline:none;width:100%;margin:0;padding:0 0 10px;display:block;box-shadow:inset 0 -2px #0078d3}.StandaloneTicketWorkspace-module___GY8va__transcriptDateHeader span{color:#0078d3;font-size:1rem;font-weight:600;line-height:1.2;display:block}.StandaloneTicketWorkspace-module___GY8va__transcriptDateEntries{flex-direction:column;gap:18px;width:100%;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRow{align-items:flex-start;gap:12px;width:100%;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRowFirebird{justify-content:flex-start}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRowRequestor{justify-content:flex-end}.StandaloneTicketWorkspace-module___GY8va__transcriptMessage{border:none;border-radius:10px;outline:none;width:fit-content;min-width:220px;max-width:min(76%,820px);padding:14px 16px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageFirebird{color:#222;background-color:#e9f2ff;box-shadow:0 0 0 1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageDescription{color:#222;background-color:#fff;position:relative;overflow:hidden;box-shadow:0 0 0 1px #f40}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageDescription:before{content:"";z-index:0;opacity:.05;pointer-events:none;background-color:#f40;position:absolute;inset:0}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageDescription>*{z-index:1;position:relative}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageDescription .StandaloneTicketWorkspace-module___GY8va__ticketDocumentSection,.StandaloneTicketWorkspace-module___GY8va__transcriptMessageResolution .StandaloneTicketWorkspace-module___GY8va__ticketClosingNotes{padding-left:0;padding-right:0}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageDescription .StandaloneTicketWorkspace-module___GY8va__ticketOriginalTitle,.StandaloneTicketWorkspace-module___GY8va__transcriptMessageDescription .StandaloneTicketWorkspace-module___GY8va__longTextValue,.StandaloneTicketWorkspace-module___GY8va__transcriptMessageDescription .StandaloneTicketWorkspace-module___GY8va__ticketRequestorContactPreference,.StandaloneTicketWorkspace-module___GY8va__transcriptMessageResolution .StandaloneTicketWorkspace-module___GY8va__ticketClosingNotesTitle,.StandaloneTicketWorkspace-module___GY8va__transcriptMessageResolution .StandaloneTicketWorkspace-module___GY8va__ticketClosingNotesText{width:100%;max-width:740px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageAssignment{color:#222;background-color:#fff;box-shadow:0 0 0 1px #f40}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageResolution{color:#222;background-color:#fff;position:relative;overflow:hidden;box-shadow:0 0 0 1px #008a00}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageResolution:before{content:"";z-index:0;opacity:.07;pointer-events:none;background-color:#62bb46;position:absolute;inset:0}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageResolution>*{z-index:1;position:relative}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageResolution .StandaloneTicketWorkspace-module___GY8va__ticketClosingNotes{background-color:#0000}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRequestor{color:#222;background-color:#fbfbfb;box-shadow:0 0 0 1px #bbb}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageHeader{justify-content:space-between;align-items:flex-start;gap:18px;width:100%;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageIdentity{flex-direction:column;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageIdentity strong{color:#1b1d2a;text-overflow:ellipsis;white-space:nowrap;font-size:1rem;font-weight:600;line-height:1.2;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageIdentity span{color:#8a8a8a;margin-top:2px;font-size:.9rem;font-weight:400;line-height:1.15}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageDate{color:#555;white-space:nowrap;flex-shrink:0;font-size:.9rem;font-weight:400;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__transcriptEntryType{color:#555;background-color:#fff;border:none;border-radius:5px;outline:none;align-items:center;gap:6px;width:fit-content;margin-top:10px;padding:4px 7px;font-size:.9rem;font-weight:500;line-height:1;display:inline-flex;box-shadow:0 0 0 1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__transcriptEntryTypeIcon{flex-shrink:0;width:13px;height:13px;max-height:13px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageSubject{color:#002f6c;overflow-wrap:anywhere;margin-top:12px;padding-top:10px;font-size:1rem;font-weight:600;line-height:1.3;box-shadow:inset 0 1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageSubjectOriginal{color:#f40}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageSubjectResolution{color:#008a00}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageSubjectActivity{color:var(--transcriptActivityColor,#002f6c)}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageActivity{box-shadow:0 0 0 1px var(--transcriptActivityColor,#d9d9d9)}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageText{color:#333;overflow-wrap:anywhere;white-space:pre-wrap;margin-top:10px;font-size:1rem;font-weight:400;line-height:1.5}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRichText{white-space:normal}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRichText p{margin:0}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRichText strong,.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRichText b{font-weight:600}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRichText em,.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRichText i{font-style:italic}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRichText u{text-decoration:underline}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRichText ul,.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRichText ol{margin:8px 0 8px 22px;padding-left:14px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageNote{color:#555;overflow-wrap:anywhere;white-space:pre-wrap;margin-top:10px;padding-top:10px;font-size:1rem;font-weight:400;line-height:1.4;box-shadow:inset 0 1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__transcriptContextRow{color:#444;flex-wrap:wrap;align-items:baseline;gap:5px;margin-top:12px;font-size:1rem;line-height:1.3;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptContextRow strong{color:#1b1d2a;font-weight:500}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventRow{grid-template-columns:minmax(40px,1fr) auto minmax(40px,1fr);align-items:center;gap:16px;width:100%;min-width:0;padding:2px 0;display:grid}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventLine{background-color:#d9d9d9;width:100%;height:1px}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEvent{background-color:var(--transcriptActivitySurface,#fff);width:min(560px,100%);min-width:0;color:var(--transcriptActivityForeground,#222);box-shadow:0 0 0 1px var(--transcriptActivityColor,#d9d9d9);border:none;border-radius:12px;outline:none;grid-template-columns:46px minmax(0,auto);align-items:center;gap:12px;padding:10px 14px;display:grid;position:relative;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEvent:before{content:"";z-index:0;background-color:var(--transcriptActivityTint,#fff);opacity:var(--transcriptActivityTintOpacity,0);pointer-events:none;position:absolute;inset:0}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventMedia,.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventContent{z-index:1;position:relative}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventMedia{flex-shrink:0;justify-content:center;align-items:center;width:46px;min-width:46px;height:46px;min-height:46px;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventIconWrapper{width:42px;min-width:42px;height:42px;min-height:42px;color:var(--transcriptActivityForeground,#222);box-shadow:none;background-color:#0000;border-radius:50%;justify-content:center;align-items:center;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventIcon{color:currentColor;width:18px;height:18px;max-height:18px}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventContent{flex-direction:column;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventHeader{flex-wrap:wrap;align-items:baseline;gap:10px;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventHeader strong{color:var(--transcriptActivityForeground,#222);overflow-wrap:anywhere;font-size:1rem;font-weight:600;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventTime{color:var(--transcriptActivityMuted,#8a8a8a);white-space:nowrap;flex-shrink:0;font-size:.9rem;font-weight:400;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventMessage{color:var(--transcriptActivityForeground,#555);overflow-wrap:anywhere;margin-top:4px;font-size:1rem;font-weight:400;line-height:1.35}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventNote{color:var(--transcriptActivityMuted,#8a8a8a);overflow-wrap:anywhere;white-space:pre-wrap;margin-top:4px;font-size:.9rem;font-weight:400;line-height:1.35}.StandaloneTicketWorkspace-module___GY8va__transcriptSystemRow{justify-content:center;align-items:center;width:100%;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptSystemCard{color:#222;background-color:#f1f1f1;border:none;border-radius:8px;outline:none;grid-template-columns:28px minmax(0,1fr);align-items:flex-start;gap:10px;width:min(760px,100%);padding:11px 13px;display:grid;box-shadow:0 0 0 1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__transcriptSystemIcon{width:22px;height:22px;max-height:22px;color:var(--transcriptActivityColor,#0078d3)}.StandaloneTicketWorkspace-module___GY8va__transcriptSystemContent{flex-direction:column;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptSystemContent strong{color:var(--transcriptActivityColor,#002f6c);overflow-wrap:anywhere;font-size:1rem;font-weight:600;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__transcriptSystemContent span{color:#8a8a8a;margin-top:2px;font-size:.9rem;font-weight:400;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__transcriptSystemContent p{color:#444;overflow-wrap:anywhere;white-space:pre-wrap;margin:7px 0 0;font-size:1rem;font-weight:400;line-height:1.35}.StandaloneTicketWorkspace-module___GY8va__transcriptFeedbackTitle{color:#002f6c;margin:14px 0 0;padding:0;font-family:Roboto Slab,serif;font-size:1.1rem;font-weight:500;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__transcriptFeedbackSummary{width:fit-content;max-width:100%;box-shadow:none;background-color:#0000;border:none;border-radius:0;outline:none;align-items:center;gap:12px;margin-top:12px;padding:0;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__transcriptFeedbackComment{color:#333;overflow-wrap:anywhere;white-space:pre-wrap;margin-top:16px;font-size:1rem;font-weight:400;line-height:1.45}.StandaloneTicketWorkspace-module___GY8va__transcriptFeedbackIcon{width:42px;height:42px;max-height:42px;color:var(--transcriptFeedbackColor,#555);flex-shrink:0}.StandaloneTicketWorkspace-module___GY8va__transcriptFeedbackSummary>div{flex-direction:column;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptFeedbackSummary strong{color:var(--transcriptFeedbackColor,#555);font-size:1rem;font-weight:600;line-height:1.15}.StandaloneTicketWorkspace-module___GY8va__transcriptFeedbackSummary span{color:#8a8a8a;margin-top:2px;font-size:.9rem;font-weight:400;line-height:1.15}.StandaloneTicketWorkspace-module___GY8va__transcriptAttachments{width:100%;margin-top:16px;padding-top:14px;box-shadow:inset 0 1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__transcriptAttachmentHeading{color:#555;justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px;font-size:.9rem;font-weight:500;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptAttachmentHeading strong{color:#0078d3;font-size:.9rem;font-weight:600}.StandaloneTicketWorkspace-module___GY8va__transcriptImageGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;width:100%;display:grid}.StandaloneTicketWorkspace-module___GY8va__transcriptImageCard{background-color:#fff;border-radius:6px;min-width:0;margin:0;overflow:hidden;box-shadow:0 0 0 1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__transcriptImageLink{width:100%;min-height:110px;color:inherit;box-shadow:none;appearance:none;cursor:zoom-in;background-color:#f1f1f1;border:none;border-radius:0;outline:none;justify-content:center;align-items:center;padding:6px;text-decoration:none;display:flex}.StandaloneTicketWorkspace-module___GY8va__transcriptImageLink:hover{box-shadow:inset 0 0 0 1px #0078d3}.StandaloneTicketWorkspace-module___GY8va__transcriptImageLink:focus-visible{box-shadow:inset 0 0 0 2px #0078d3,inset 0 0 0 4px #e9f2ff}.StandaloneTicketWorkspace-module___GY8va__transcriptImageLink .StandaloneTicketWorkspace-module___GY8va__transcriptImage{cursor:zoom-in}.StandaloneTicketWorkspace-module___GY8va__transcriptImage{object-fit:contain;width:100%;max-height:220px;display:block}.StandaloneTicketWorkspace-module___GY8va__transcriptImageCard figcaption{color:#555;padding:7px 9px;font-size:.9rem;font-weight:400;line-height:1.25}@media (max-width:700px){.StandaloneTicketWorkspace-module___GY8va__ticketImagePreviewLargeImage{transition:none}.StandaloneTicketWorkspace-module___GY8va__transcriptConversation{gap:18px;padding:20px 12px 32px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessage{width:auto;min-width:0;max-width:calc(100% - 64px)}.StandaloneTicketWorkspace-module___GY8va__transcriptSystemCard{width:100%;max-width:100%}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageHeader{flex-direction:column;gap:5px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageDate{white-space:normal}.StandaloneTicketWorkspace-module___GY8va__transcriptImageGrid{grid-template-columns:minmax(0,1fr)}}.StandaloneTicketWorkspace-module___GY8va__resolutionContent{flex-direction:column;gap:16px;width:100%;display:flex}.StandaloneTicketWorkspace-module___GY8va__timelineViewport{width:100%;min-width:0;overflow:hidden visible}.StandaloneTicketWorkspace-module___GY8va__timeline{flex-direction:column;gap:26px;width:min(100%,900px);min-width:0;margin:0;padding:4px 0 8px;display:flex}.StandaloneTicketWorkspace-module___GY8va__timelineGroup{--timelineHorizontalInset:38px;--timelineColumnGap:44px;--timelineTimeColumnWidth:240px}.StandaloneTicketWorkspace-module___GY8va__timelineGroupHeader{box-sizing:border-box;border:none;border-bottom:2px solid #0078d3;align-items:center;width:100%;margin:0 0 18px;padding:0 0 14px;display:flex}.StandaloneTicketWorkspace-module___GY8va__timelineGroupDate{color:#0078d3;font-family:"Baloo 2",sans-serif;font-size:1.1rem;font-weight:600;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__timelineGroupHeader:after{background-color:var(--standaloneWorkflowAccent)}.StandaloneTicketWorkspace-module___GY8va__timelineEntry{--timelineAccentText:#002f6c;grid-template-columns:var(--timelineTimeColumnWidth)minmax(0px,1fr);align-items:start;column-gap:var(--timelineColumnGap);width:100%;min-width:0;box-shadow:inset 0 -1px 0 var(--standaloneMoonrock);background-color:#0000;border:none;outline:none;padding:18px 0;display:grid}.StandaloneTicketWorkspace-module___GY8va__timelineEntry:last-child{box-shadow:none}.StandaloneTicketWorkspace-module___GY8va__timelineDateColumn{min-width:0;color:var(--standaloneMidnight);flex-direction:column;align-items:flex-start;gap:1px;text-decoration:none;display:flex}.StandaloneTicketWorkspace-module___GY8va__timelineTime{color:var(--standaloneMidnight);white-space:nowrap;font-size:1.25rem;font-weight:500;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__timelineDate{color:var(--standaloneMidnight);white-space:nowrap;font-size:1.15rem;font-weight:400;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__timelineContent{flex-direction:column;gap:1px;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__timelineActor{min-width:0;color:var(--standaloneMidnight);text-overflow:ellipsis;white-space:nowrap;font-size:1rem;font-weight:500;line-height:1.25;display:block;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__timelineTitle{min-width:0;color:var(--timelineAccentText);overflow-wrap:anywhere;text-transform:capitalize;font-size:1rem;font-weight:650;line-height:1.25;display:block}.StandaloneTicketWorkspace-module___GY8va__timelineChange{min-width:0;color:var(--standaloneMidnight);overflow-wrap:anywhere;font-size:1rem;font-weight:400;line-height:1.35}.StandaloneTicketWorkspace-module___GY8va__timelineNote{color:var(--standaloneSlate);overflow-wrap:anywhere;white-space:pre-wrap;margin-top:5px;font-size:1rem;font-weight:400;line-height:1.35}.StandaloneTicketWorkspace-module___GY8va__timelineEntry-new{--timelineAccentText:#d00}.StandaloneTicketWorkspace-module___GY8va__timelineEntry-reOpen{--timelineAccentText:#002f6c}.StandaloneTicketWorkspace-module___GY8va__timelineEntry-acknowledged{--timelineAccentText:#ed8b00}.StandaloneTicketWorkspace-module___GY8va__timelineEntry-inProgress{--timelineAccentText:teal}.StandaloneTicketWorkspace-module___GY8va__timelineEntry-waiting{--timelineAccentText:#555}.StandaloneTicketWorkspace-module___GY8va__timelineEntry-resolved{--timelineAccentText:#008a00}.StandaloneTicketWorkspace-module___GY8va__timelineEntry-close{--timelineAccentText:#754127}.StandaloneTicketWorkspace-module___GY8va__timelineEntry-updated{--timelineAccentText:#002f6c}.StandaloneTicketWorkspace-module___GY8va__requestorProfile,.StandaloneTicketWorkspace-module___GY8va__assignmentCard{background-color:var(--standaloneSilk);box-shadow:0 0 0 1px var(--standaloneMoonrock);border:none;border-radius:6px;outline:none;align-items:center;gap:13px;margin-bottom:16px;padding:12px;display:flex}.StandaloneTicketWorkspace-module___GY8va__requestorProfileText,.StandaloneTicketWorkspace-module___GY8va__assignmentCard>div{flex-direction:column;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__requestorProfileText strong,.StandaloneTicketWorkspace-module___GY8va__assignmentCard strong{color:var(--standaloneDisneyBlue);text-overflow:ellipsis;white-space:nowrap;font-size:1.1rem;font-weight:600;line-height:1.2;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__requestorProfileText span,.StandaloneTicketWorkspace-module___GY8va__assignmentCard span{color:var(--standaloneSlate);font-size:.9rem;font-weight:400;line-height:1.25}.StandaloneTicketWorkspace-module___GY8va__emptyState{background-color:var(--standaloneSilk);min-height:180px;color:var(--standaloneSlate);box-shadow:0 0 0 1px var(--standaloneMoonrock);text-align:center;border:none;border-radius:7px;outline:none;flex-direction:column;justify-content:center;align-items:center;padding:24px;display:flex}.StandaloneTicketWorkspace-module___GY8va__emptyStateIcon{width:30px;height:30px;max-height:30px;color:var(--standaloneWorkflowAccent)}.StandaloneTicketWorkspace-module___GY8va__emptyState h3{color:var(--standaloneDisneyBlue);margin:11px 0 0;font-family:Roboto Slab,serif;font-size:1.1rem;font-weight:500;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__emptyState p{max-width:650px;color:var(--standaloneSlate);margin:7px 0 0;font-size:1rem;font-weight:400;line-height:1.45}.StandaloneTicketWorkspace-module___GY8va__errorShell{background-color:var(--standaloneWhite);width:min(960px,100%);box-shadow:0 0 0 1px var(--standaloneInfernoRed),0 18px 40px var(--standaloneMoonrock);border:none;border-radius:10px;outline:none;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:22px;margin:16vh auto 0;padding:28px;display:grid}.StandaloneTicketWorkspace-module___GY8va__errorIconWrapper{background-color:var(--standalonePeach);width:64px;height:64px;color:var(--standaloneWhite);box-shadow:0 0 0 6px var(--standaloneFrost);border-radius:50%;justify-content:center;align-items:center;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__errorIcon{width:28px;height:28px;max-height:28px}.StandaloneTicketWorkspace-module___GY8va__errorContent{min-width:0}.StandaloneTicketWorkspace-module___GY8va__eyebrow{color:var(--standaloneInfernoRed);font-size:.9rem;font-weight:600;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__errorContent h1{color:var(--standaloneDisneyBlue);margin:4px 0 0;font-family:Roboto Slab,serif;font-size:1.7rem;font-weight:500;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__errorContent p{color:var(--standaloneGraphite);margin:8px 0 0;font-size:1rem;font-weight:400;line-height:1.5}@media (max-width:1180px){.StandaloneTicketWorkspace-module___GY8va__workspaceTopRowSidebarVisible,.StandaloneTicketWorkspace-module___GY8va__workspaceBody{grid-template-columns:clamp(190px,26vw,260px) minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__workspaceBodySidebarHidden{grid-template-columns:minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__sidebar{padding:14px}}@media (max-width:1000px){.StandaloneTicketWorkspace-module___GY8va__ticketIdentityHeader{grid-template-columns:minmax(0,1fr);align-items:start}.StandaloneTicketWorkspace-module___GY8va__assigneeSummary{width:fit-content;min-width:min(100%,260px)}.StandaloneTicketWorkspace-module___GY8va__timelineEntry{grid-template-columns:minmax(150px,42%) minmax(0,1fr)}}@media (max-width:700px){.StandaloneTicketWorkspace-module___GY8va__sidebarViewControls{flex-direction:row;width:100%;height:56px;min-height:56px;padding:0 14px}.StandaloneTicketWorkspace-module___GY8va__workspaceBody{grid-template-columns:clamp(160px,40vw,190px) minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__workspaceBodySidebarHidden{grid-template-columns:minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__ticketLinkTitle{text-overflow:clip;-webkit-line-clamp:unset;display:block;overflow:visible}.StandaloneTicketWorkspace-module___GY8va__shell{width:100%;max-width:none;box-shadow:none;border-radius:0;margin:0;padding:0}.StandaloneTicketWorkspace-module___GY8va__pageHeader{grid-template-columns:minmax(0,1fr);grid-template-areas:"specialist";place-items:center;min-height:0;padding:20px 16px;display:grid}.StandaloneTicketWorkspace-module___GY8va__headerSpacer{display:none}.StandaloneTicketWorkspace-module___GY8va__headerRequestor{grid-area:requestor;align-self:center;gap:10px;min-width:0}.StandaloneTicketWorkspace-module___GY8va__headerRequestorAvatarWrapper,.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistPhoto,.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistInitials{width:52px;min-width:52px;height:52px;min-height:52px;max-height:52px;box-shadow:0 0 0 2px #fff}.StandaloneTicketWorkspace-module___GY8va__headerRequestorText{min-width:0}.StandaloneTicketWorkspace-module___GY8va__headerRequestorName{text-overflow:ellipsis;white-space:nowrap;max-width:100%;font-size:1rem;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__headerRequestorSubtitle{margin-top:2px;font-size:.9rem}.StandaloneTicketWorkspace-module___GY8va__headerSupportPanel{text-align:center;flex-direction:column;grid-area:specialist;justify-self:center;align-items:center;gap:10px;width:100%;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialist{flex-direction:column;justify-content:center;align-items:center;gap:10px;width:100%;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistPhoto,.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistInitials{width:82px;min-width:82px;max-width:82px;height:82px;min-height:82px;max-height:82px}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistText{text-align:center;flex-direction:column;align-items:center;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistName{text-overflow:ellipsis;white-space:nowrap;max-width:100%;font-size:1.2rem;font-weight:600;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistRole{margin-top:2px;font-size:1rem;font-weight:400}.StandaloneTicketWorkspace-module___GY8va__headerTicketLabel{font-size:.9rem}.StandaloneTicketWorkspace-module___GY8va__headerTicketCodeValue{letter-spacing:.12em;font-size:.9rem}.StandaloneTicketWorkspace-module___GY8va__headerLogoArea{display:none}.StandaloneTicketWorkspace-module___GY8va__brandRow{align-items:flex-start}.StandaloneTicketWorkspace-module___GY8va__refreshLink span{display:none}.StandaloneTicketWorkspace-module___GY8va__refreshLink{width:38px;min-width:38px;padding:0}.StandaloneTicketWorkspace-module___GY8va__ticketIdentityCopy h1{font-size:1.5rem}.StandaloneTicketWorkspace-module___GY8va__ticketMetadataRow{align-items:flex-start}.StandaloneTicketWorkspace-module___GY8va__assigneeSummary{width:100%}.StandaloneTicketWorkspace-module___GY8va__sidebar{padding:12px}.StandaloneTicketWorkspace-module___GY8va__sidebarViewControls{gap:6px;padding:8px 10px}.StandaloneTicketWorkspace-module___GY8va__ticketLink{width:100%;min-width:0;max-width:100%}.StandaloneTicketWorkspace-module___GY8va__ticketLinkTopRow{flex-wrap:wrap}.StandaloneTicketWorkspace-module___GY8va__ticketLinkTitle{overflow-wrap:anywhere;width:100%;min-width:0}.StandaloneTicketWorkspace-module___GY8va__tabButton{flex:none;min-width:132px}.StandaloneTicketWorkspace-module___GY8va__tabPanel{min-height:420px;padding:14px}.StandaloneTicketWorkspace-module___GY8va__sectionCard{padding:16px}.StandaloneTicketWorkspace-module___GY8va__sectionHeader{margin:-16px -16px 16px;padding:11px 16px}.StandaloneTicketWorkspace-module___GY8va__summaryGrid,.StandaloneTicketWorkspace-module___GY8va__feedbackGrid,.StandaloneTicketWorkspace-module___GY8va__resolutionMetadata,.StandaloneTicketWorkspace-module___GY8va__imageGrid{grid-template-columns:minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__communicationCard{width:100%}.StandaloneTicketWorkspace-module___GY8va__communicationHeader{flex-direction:column;gap:5px}.StandaloneTicketWorkspace-module___GY8va__errorShell{width:100%;box-shadow:none;text-align:center;border-radius:0;grid-template-columns:minmax(0,1fr);margin:0;padding:24px 18px}.StandaloneTicketWorkspace-module___GY8va__errorIconWrapper{justify-self:center}}@media (max-width:650px){.StandaloneTicketWorkspace-module___GY8va__timelineGroup{--timelineHorizontalInset:24px}.StandaloneTicketWorkspace-module___GY8va__timeline{gap:22px;padding:4px 0 6px}.StandaloneTicketWorkspace-module___GY8va__timelineEntry{grid-template-columns:108px minmax(0,1fr);gap:14px;padding:14px 0}.StandaloneTicketWorkspace-module___GY8va__timelineTime,.StandaloneTicketWorkspace-module___GY8va__timelineDate,.StandaloneTicketWorkspace-module___GY8va__timelineActor,.StandaloneTicketWorkspace-module___GY8va__timelineTitle,.StandaloneTicketWorkspace-module___GY8va__timelineChange,.StandaloneTicketWorkspace-module___GY8va__timelineNote{font-size:1rem}}@media (max-width:420px){.StandaloneTicketWorkspace-module___GY8va__timelineGroup{--timelineHorizontalInset:20px}.StandaloneTicketWorkspace-module___GY8va__timelineEntry{grid-template-columns:1fr;gap:7px;padding:14px 0}.StandaloneTicketWorkspace-module___GY8va__timelineDateColumn{flex-direction:row;align-items:baseline;gap:8px}.StandaloneTicketWorkspace-module___GY8va__ticketIdentifierRow,.StandaloneTicketWorkspace-module___GY8va__ticketMetadataRow{gap:6px}.StandaloneTicketWorkspace-module___GY8va__brandIdentity strong{font-size:1.1rem}}@media (prefers-reduced-motion:reduce){.StandaloneTicketWorkspace-module___GY8va__pageHeader,.StandaloneTicketWorkspace-module___GY8va__tabButton,.StandaloneTicketWorkspace-module___GY8va__ticketLink,.StandaloneTicketWorkspace-module___GY8va__refreshLink{transition:none}}.StandaloneTicketWorkspace-module___GY8va__ticketWorkflowSummary{color:#222;text-align:center;background-color:#fff;width:100%;padding:28px 24px;box-shadow:inset 0 -1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__ticketWorkflowSummary h2{color:#1b1d2a;margin:0;font-family:Roboto Slab,serif;font-size:1.5rem;font-weight:500;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__ticketWorkflowSummary p{color:#444;margin:10px 0 0;font-size:1.1rem;font-weight:400;line-height:1.45}.StandaloneTicketWorkspace-module___GY8va__ticketEditor{background:#fff;flex-direction:column;gap:24px;width:100%;padding:24px;display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketReopenMessage{color:#222;background-color:#fbfbfb;border:none;border-radius:8px;outline:none;width:100%;padding:16px 18px;box-shadow:0 0 0 1px #d00}.StandaloneTicketWorkspace-module___GY8va__ticketReopenMessage strong{color:#d00;font-size:1.1rem;font-weight:600;line-height:1.25;display:block}.StandaloneTicketWorkspace-module___GY8va__ticketReopenMessage p{color:#555;margin:5px 0 0;font-size:1rem;font-weight:400;line-height:1.4}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageSection{flex-direction:column;gap:8px;width:100%;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageHeading{color:#000;font-family:"Baloo 2",sans-serif;font-size:1.1rem;font-weight:500;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageInstructions{color:#555;font-family:"Baloo 2",sans-serif;font-size:1rem;font-weight:400;line-height:1.4}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageList{flex-direction:column;gap:18px;width:100%;min-width:0;margin-top:6px;display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageItem{box-sizing:border-box;background-color:#fff;border:none;border-radius:10px;outline:none;width:min(520px,100%);min-width:0;padding:16px;display:block;box-shadow:0 0 0 1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__ticketEditImagePreviewColumn{flex-direction:column;gap:14px;width:100%;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketEditImagePreview{object-fit:contain;border-radius:8px;width:auto;max-width:100%;height:auto;max-height:300px;margin:0;display:block}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageContent{flex-direction:column;gap:14px;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageActions{flex-wrap:wrap;align-items:center;gap:12px;width:100%;display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageChangeButton,.StandaloneTicketWorkspace-module___GY8va__ticketEditImageRemoveButton{color:#fff;white-space:nowrap;cursor:pointer;border:none;border-radius:8px;outline:none;justify-content:center;align-items:center;width:auto;min-width:150px;min-height:40px;padding:8px 18px;font-family:"Baloo 2",sans-serif;font-size:1rem;font-weight:400;line-height:1.2;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageChangeButton{background-color:#0078d3}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageRemoveButton{background-color:#d00}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageChangeButton:hover{background-color:#005a9e}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageRemoveButton:hover{background-color:#f70000}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageAddButton{color:#222;box-sizing:border-box;cursor:pointer;background-color:#fff;border:none;border-radius:10px;outline:none;flex-direction:column;justify-content:center;align-items:center;gap:4px;width:min(420px,100%);min-height:130px;padding:18px;display:flex;box-shadow:0 0 0 1px #a0a0a0}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageAddButton:hover{background-color:#e9f2ff;box-shadow:0 0 0 1px #0078d3}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageAddTitle{color:#222;font-family:"Baloo 2",sans-serif;font-size:1.1rem;font-weight:500;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageAddInstructions{color:#555;font-family:"Baloo 2",sans-serif;font-size:1rem;font-weight:400;line-height:1.3}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageChangeButton:focus-visible,.StandaloneTicketWorkspace-module___GY8va__ticketEditImageRemoveButton:focus-visible,.StandaloneTicketWorkspace-module___GY8va__ticketEditImageAddButton:focus-within{box-shadow:0 0 0 2px #0078d3,0 0 0 4px #e7f2fb}@media (max-width:700px){.StandaloneTicketWorkspace-module___GY8va__ticketEditImageItem{grid-template-columns:minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__ticketEditImagePreview{max-width:100%}}.StandaloneTicketWorkspace-module___GY8va__ticketEditorCurrentImages{width:100%;padding-top:20px;box-shadow:inset 0 1px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__ticketEditorCurrentImages>strong{color:#1b1d2a;margin-bottom:12px;font-family:Roboto Slab,serif;font-size:1rem;font-weight:500;display:block}.StandaloneTicketWorkspace-module___GY8va__ticketActionFooter{width:100%;min-height:0;box-shadow:none;background:0 0;justify-content:center;align-items:center;gap:16px;padding:24px 20px;display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketDescriptionActionFooter{justify-content:flex-start}@media (min-width:701px){.StandaloneTicketWorkspace-module___GY8va__ticketResolutionActionFooter{justify-content:flex-start}}.StandaloneTicketWorkspace-module___GY8va__ticketActionFooterEditing{justify-content:space-between}.StandaloneTicketWorkspace-module___GY8va__ticketEditActionButton,.StandaloneTicketWorkspace-module___GY8va__ticketSecondaryActionButton,.StandaloneTicketWorkspace-module___GY8va__ticketSaveActionButton,.StandaloneTicketWorkspace-module___GY8va__ticketReopenActionButton,.StandaloneTicketWorkspace-module___GY8va__ticketPositiveActionButton,.StandaloneTicketWorkspace-module___GY8va__ticketPrimaryActionButton{color:#fff;min-width:180px;min-height:44px;box-shadow:none;cursor:pointer;border:none;border-radius:8px;outline:none;justify-content:center;align-items:center;padding:8px 24px;font-family:"Baloo 2",sans-serif;font-size:1.1rem;font-weight:400;line-height:1.2;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__ticketEditActionButton,.StandaloneTicketWorkspace-module___GY8va__ticketPrimaryActionButton{background-color:#002f6c}.StandaloneTicketWorkspace-module___GY8va__ticketSecondaryActionButton{background-color:#555}.StandaloneTicketWorkspace-module___GY8va__ticketSaveActionButton{background-color:#3baa1d}.StandaloneTicketWorkspace-module___GY8va__ticketReopenActionButton{background-color:#d00}.StandaloneTicketWorkspace-module___GY8va__ticketPositiveActionButton{background-color:#3baa1d;min-width:280px}.StandaloneTicketWorkspace-module___GY8va__ticketEditActionButton:hover:not(:disabled),.StandaloneTicketWorkspace-module___GY8va__ticketPrimaryActionButton:hover:not(:disabled){background-color:#005a9e}.StandaloneTicketWorkspace-module___GY8va__ticketSecondaryActionButton:hover:not(:disabled){background-color:#444}.StandaloneTicketWorkspace-module___GY8va__ticketSaveActionButton:hover:not(:disabled),.StandaloneTicketWorkspace-module___GY8va__ticketPositiveActionButton:hover:not(:disabled){background-color:#008a00}.StandaloneTicketWorkspace-module___GY8va__ticketReopenActionButton:hover:not(:disabled){background-color:#f70000}.StandaloneTicketWorkspace-module___GY8va__ticketEditActionButton:focus-visible,.StandaloneTicketWorkspace-module___GY8va__ticketSecondaryActionButton:focus-visible,.StandaloneTicketWorkspace-module___GY8va__ticketSaveActionButton:focus-visible,.StandaloneTicketWorkspace-module___GY8va__ticketReopenActionButton:focus-visible,.StandaloneTicketWorkspace-module___GY8va__ticketPositiveActionButton:focus-visible,.StandaloneTicketWorkspace-module___GY8va__ticketPrimaryActionButton:focus-visible{box-shadow:0 0 0 2px #0078d3,0 0 0 4px #e9f2ff}.StandaloneTicketWorkspace-module___GY8va__ticketEditActionButton:disabled,.StandaloneTicketWorkspace-module___GY8va__ticketSecondaryActionButton:disabled,.StandaloneTicketWorkspace-module___GY8va__ticketSaveActionButton:disabled,.StandaloneTicketWorkspace-module___GY8va__ticketReopenActionButton:disabled,.StandaloneTicketWorkspace-module___GY8va__ticketPositiveActionButton:disabled,.StandaloneTicketWorkspace-module___GY8va__ticketPrimaryActionButton:disabled{color:#555;cursor:not-allowed;background-color:#bbb}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackPage{background:#fff;flex-direction:column;align-items:center;gap:30px;width:100%;padding:30px 24px 0;display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackIntroduction{text-align:center;width:100%;max-width:850px}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackIntroduction h2,.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackThankYou h2{color:#1b1d2a;margin:0;font-family:Roboto Slab,serif;font-size:1.5rem;font-weight:500;line-height:1.25}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackIntroduction p,.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackThankYou p{color:#444;margin:8px 0 0;font-size:1.1rem;font-weight:400;line-height:1.45}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingFieldset{text-align:center;border:none;outline:none;width:100%;margin:0;padding:0}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingFieldset legend{color:#8a8a8a;width:100%;margin-bottom:18px;font-size:1.1rem;font-weight:400;line-height:1.35}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingOptions{flex-wrap:wrap;justify-content:center;align-items:center;gap:28px;width:100%;display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingButton{color:#bbb;width:112px;height:112px;box-shadow:none;cursor:pointer;background-color:#0000;border:none;border-radius:50%;outline:none;justify-content:center;align-items:center;padding:0;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingButtonSelected{color:var(--feedbackSelectedColor)}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingButton:hover:not(.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingButtonSelected){color:#8a8a8a}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingButton:focus-visible{box-shadow:0 0 0 2px #0078d3,0 0 0 4px #e9f2ff}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackFaceIcon{color:currentColor;width:92px;height:92px;max-height:92px;display:block}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackWarning{color:#d00;min-height:24px;margin-top:8px;font-size:1rem;font-weight:500;line-height:1.25}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackCommentField{flex-direction:column;gap:8px;width:min(760px,100%);display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackCommentField label{color:#222;font-size:1rem;font-weight:500;line-height:1.35}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackCommentField textarea{resize:vertical;color:#222;background-color:#fff;border:none;border-radius:7px;outline:none;width:100%;min-height:84px;max-height:160px;padding:10px 12px;font-size:1rem;font-weight:400;line-height:1.4;box-shadow:0 0 0 1px #a0a0a0}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackCommentField textarea:hover{box-shadow:0 0 0 1px #0078d3}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackCommentField textarea:focus{box-shadow:0 0 0 2px #0078d3,0 0 0 4px #e7f2fb}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackThankYou{text-align:center;background-color:#fff;flex-direction:column;justify-content:center;align-items:center;gap:14px;width:100%;min-height:420px;padding:36px 24px;display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackThankYouIcon{color:#3baa1d;width:64px;height:64px;max-height:64px}.StandaloneTicketWorkspace-module___GY8va__ticketSpeedBumpPopup{border-radius:8px!important;width:500px!important;max-width:92vw!important;font-family:"Baloo 2",sans-serif!important}.StandaloneTicketWorkspace-module___GY8va__ticketSpeedBumpConfirmButton,.StandaloneTicketWorkspace-module___GY8va__ticketSpeedBumpDangerButton,.StandaloneTicketWorkspace-module___GY8va__ticketSpeedBumpCancelButton{color:#fff!important;cursor:pointer!important;border:none!important;border-radius:7px!important;outline:none!important;justify-content:center!important;align-items:center!important;min-width:175px!important;min-height:42px!important;margin:0 10px 10px!important;padding:0 16px!important;font-family:"Baloo 2",sans-serif!important;font-size:1.1rem!important;font-weight:400!important;display:inline-flex!important}.StandaloneTicketWorkspace-module___GY8va__ticketSpeedBumpConfirmButton{background-color:#0078d3!important}.StandaloneTicketWorkspace-module___GY8va__ticketSpeedBumpDangerButton{background-color:#d00!important}.StandaloneTicketWorkspace-module___GY8va__ticketSpeedBumpCancelButton{background-color:#555!important}@media (max-width:1180px){.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarExpanded{grid-template-columns:300px minmax(0,1fr)}}@media (max-width:700px){.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarExpanded{grid-template-columns:220px minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarCollapsed{grid-template-columns:68px minmax(0,1fr)}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarAccountAvatar .StandaloneTicketWorkspace-module___GY8va__avatar{width:42px;min-width:42px;height:42px;min-height:42px}}.StandaloneTicketWorkspace-module___GY8va__ticketRequestorContactPreference{color:#444;overflow-wrap:break-word;word-break:normal;width:100%;max-width:720px;margin:22px 0;font-family:"Baloo 2",sans-serif;font-size:1.1rem;font-weight:400;line-height:1.4}.StandaloneTicketWorkspace-module___GY8va__ticketRequestorContactPreference strong{color:#1b1d2a;font-weight:500}.StandaloneTicketWorkspace-module___GY8va__ticketRequestorImages{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:0;width:25%;margin-top:0;display:grid}.StandaloneTicketWorkspace-module___GY8va__ticketRequestorImageFigure{flex-direction:column;gap:8px;min-width:0;margin:0 0 22px;display:flex}.StandaloneTicketWorkspace-module___GY8va__ticketRequestorImageButton{width:fit-content;max-width:100%;color:inherit;box-shadow:none;appearance:none;cursor:zoom-in;background-color:#0000;border:none;border-radius:8px;outline:none;justify-content:center;align-items:center;padding:0;display:inline-flex}.StandaloneTicketWorkspace-module___GY8va__ticketRequestorImageButton:hover{box-shadow:0 0 0 1px #0078d3}.StandaloneTicketWorkspace-module___GY8va__ticketRequestorImageButton:focus-visible{box-shadow:0 0 0 2px #0078d3,0 0 0 4px #e9f2ff}.StandaloneTicketWorkspace-module___GY8va__ticketRequestorImageButton 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20px 20px}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackIntroduction h2,.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackThankYou h2{font-size:1.35rem}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackIntroduction p,.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackThankYou p{font-size:1rem}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingOptions{gap:14px}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingButton{width:84px;height:84px}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackFaceIcon{width:68px;height:68px;max-height:68px}.StandaloneTicketWorkspace-module___GY8va__transcriptConversation{gap:20px;width:100%;max-width:none;padding:22px 16px 32px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessage{width:fit-content;min-width:0;max-width:calc(100% - 58px)}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEvent{width:min(560px,100%);max-width:100%}.StandaloneTicketWorkspace-module___GY8va__timelineViewport,.StandaloneTicketWorkspace-module___GY8va__timeline{width:100%;max-width:100%}}@media (max-width:720px){.StandaloneTicketWorkspace-module___GY8va__pageHeader{text-align:center;grid-template-columns:minmax(0,1fr);grid-template-areas:"support""ticket";justify-items:center;row-gap:10px;padding:18px 16px 30px}.StandaloneTicketWorkspace-module___GY8va__headerSupportPanel{text-align:center;flex-direction:column;justify-self:center;align-items:center;gap:10px;width:100%;min-width:0;max-width:100%;display:flex}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialist{flex-direction:column;justify-content:center;align-items:center;gap:10px;width:100%;min-width:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistPhoto,.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistInitials{width:82px;min-width:82px;max-width:82px;height:82px;min-height:82px;max-height:82px}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistText{text-align:center;flex-direction:column;flex:0 auto;align-items:center;min-width:0;display:flex;overflow:visible}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistName{text-align:center;text-overflow:ellipsis;white-space:nowrap;max-width:min(100%,320px);font-size:1.2rem;font-weight:600;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistRole{text-align:center;margin-top:3px;font-size:1rem;font-weight:400}.StandaloneTicketWorkspace-module___GY8va__headerTicketMeta{text-align:center;flex-direction:row;justify-self:center;align-items:baseline;gap:6px;width:fit-content;min-width:0;max-width:100%;display:flex}}@media (max-width:560px){.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed{width:56px;max-width:56px}.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__applicationMain{width:calc(100% - 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7px;font-size:.85rem}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSortControls{flex-wrap:nowrap;align-items:center;gap:5px;display:flex}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketSortLabel{flex:none}.StandaloneTicketWorkspace-module___GY8va__pageHeader{text-align:center;border-radius:0;grid-template-columns:minmax(0,1fr);grid-template-areas:"logo""support""ticket";justify-items:center;row-gap:12px;width:100%;margin:0;padding:18px 16px;box-shadow:inset 0 -2px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__headerSupportPanel{justify-self:center;width:auto;max-width:100%}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialist{justify-content:center}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistText{text-align:center;align-items:center}.StandaloneTicketWorkspace-module___GY8va__headerSupportSpecialistName{max-width:200px}.StandaloneTicketWorkspace-module___GY8va__headerTicketMeta{text-align:center;flex-direction:row;justify-self:center;align-items:baseline;gap:5px;max-width:100%}.StandaloneTicketWorkspace-module___GY8va__headerFirebirdLogo{max-width:min(240px,100%);max-height:58px}.StandaloneTicketWorkspace-module___GY8va__tabList{border-radius:0;width:100%;margin:0;padding-left:0;padding-right:0}.StandaloneTicketWorkspace-module___GY8va__ticketWorkspace{border-radius:0;width:100%;margin:0;padding-bottom:16px;padding-left:0;padding-right:0}.StandaloneTicketWorkspace-module___GY8va__tabButtonWrapper{min-width:142px}.StandaloneTicketWorkspace-module___GY8va__tabButton{gap:6px;padding:0 11px;font-size:.88rem}.StandaloneTicketWorkspace-module___GY8va__tabButton svg{width:16px;height:16px;max-height:16px}.StandaloneTicketWorkspace-module___GY8va__tabMatchBadge{min-width:20px;height:20px;padding:0 5px;font-size:.85rem}.StandaloneTicketWorkspace-module___GY8va__ticketDocumentSection,.StandaloneTicketWorkspace-module___GY8va__ticketClosingNotes{padding-left:16px;padding-right:16px}.StandaloneTicketWorkspace-module___GY8va__ticketOriginalTitle{font-size:1.2rem}.StandaloneTicketWorkspace-module___GY8va__ticketDocumentHeader{flex-direction:column;align-items:flex-start;gap:12px;padding:15px 16px}.StandaloneTicketWorkspace-module___GY8va__ticketDocumentSubmitted{text-align:left}.StandaloneTicketWorkspace-module___GY8va__ticketDocumentResolutionHeader{flex-direction:column;gap:10px}.StandaloneTicketWorkspace-module___GY8va__ticketDocumentResolvedBy{text-align:left}.StandaloneTicketWorkspace-module___GY8va__ticketRequestorImages,.StandaloneTicketWorkspace-module___GY8va__ticketRequestorImageFigure,.StandaloneTicketWorkspace-module___GY8va__ticketRequestorImageButton{width:100%;max-width:100%}.StandaloneTicketWorkspace-module___GY8va__ticketRequestorImage{width:100%;max-width:100%;max-height:300px}.StandaloneTicketWorkspace-module___GY8va__ticketActionFooter{flex-direction:column;align-items:stretch;gap:12px;padding:20px 16px}.StandaloneTicketWorkspace-module___GY8va__ticketActionFooterEditing,.StandaloneTicketWorkspace-module___GY8va__ticketDescriptionActionFooter{justify-content:flex-start}.StandaloneTicketWorkspace-module___GY8va__ticketEditActionButton,.StandaloneTicketWorkspace-module___GY8va__ticketSecondaryActionButton,.StandaloneTicketWorkspace-module___GY8va__ticketSaveActionButton,.StandaloneTicketWorkspace-module___GY8va__ticketReopenActionButton,.StandaloneTicketWorkspace-module___GY8va__ticketPositiveActionButton,.StandaloneTicketWorkspace-module___GY8va__ticketPrimaryActionButton{width:100%;min-width:0}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageActions{flex-direction:column;align-items:stretch;gap:10px}.StandaloneTicketWorkspace-module___GY8va__ticketEditImageChangeButton,.StandaloneTicketWorkspace-module___GY8va__ticketEditImageRemoveButton{width:100%;min-width:0}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackPage{gap:22px;padding:24px 16px 18px}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingOptions{grid-template-columns:repeat(5,minmax(0,1fr));align-items:center;gap:6px;display:grid}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackRatingButton{aspect-ratio:1;justify-self:center;width:100%;max-width:58px;height:auto}.StandaloneTicketWorkspace-module___GY8va__ticketFeedbackFaceIcon{width:48px;height:48px;max-height:48px}.StandaloneTicketWorkspace-module___GY8va__transcriptConversation{gap:18px;padding:18px 10px 28px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRow{gap:8px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageRow .StandaloneTicketWorkspace-module___GY8va__avatar,.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventMedia .StandaloneTicketWorkspace-module___GY8va__avatar{width:36px;min-width:36px;height:36px;min-height:36px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessage{width:auto;min-width:0;max-width:calc(100% - 44px);padding:12px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageDescription .StandaloneTicketWorkspace-module___GY8va__ticketDocumentSection,.StandaloneTicketWorkspace-module___GY8va__transcriptMessageResolution .StandaloneTicketWorkspace-module___GY8va__ticketClosingNotes{padding-left:0;padding-right:0}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventRow{grid-template-columns:minmax(0,1fr);gap:0;width:100%;display:grid}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventLine{display:none}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEvent{grid-template-columns:38px minmax(0,1fr);gap:9px;width:100%;max-width:100%;padding:10px 11px}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventMedia{width:38px;min-width:38px;height:38px;min-height:38px}.StandaloneTicketWorkspace-module___GY8va__transcriptActivityEventIconWrapper{width:36px;min-width:36px;height:36px;min-height:36px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageHeader{flex-direction:column;gap:4px}.StandaloneTicketWorkspace-module___GY8va__transcriptMessageDate{white-space:normal}}@media (max-width:480px){.StandaloneTicketWorkspace-module___GY8va__timelineEntry{grid-template-columns:minmax(0,1fr);gap:8px;padding:14px 0}.StandaloneTicketWorkspace-module___GY8va__timelineDateColumn{flex-direction:row;align-items:baseline;gap:8px}.StandaloneTicketWorkspace-module___GY8va__timelineTime,.StandaloneTicketWorkspace-module___GY8va__timelineDate,.StandaloneTicketWorkspace-module___GY8va__timelineActor,.StandaloneTicketWorkspace-module___GY8va__timelineTitle,.StandaloneTicketWorkspace-module___GY8va__timelineChange,.StandaloneTicketWorkspace-module___GY8va__timelineNote{font-size:1rem}}.StandaloneTicketWorkspace-module___GY8va__page{z-index:1;height:100dvh;min-height:100dvh;position:fixed;inset:0;overflow:hidden auto;width:100vw!important;max-width:100vw!important;margin:0!important;padding:0!important}.StandaloneTicketWorkspace-module___GY8va__applicationShell,.StandaloneTicketWorkspace-module___GY8va__applicationMain,.StandaloneTicketWorkspace-module___GY8va__workspace,.StandaloneTicketWorkspace-module___GY8va__ticketWorkspace,.StandaloneTicketWorkspace-module___GY8va__pageHeader,.StandaloneTicketWorkspace-module___GY8va__tabList{max-width:none;margin:0}.StandaloneTicketWorkspace-module___GY8va__ticketNavigationRow{z-index:500;width:100%;min-width:0;height:var(--standaloneTicketTabHeight);min-height:var(--standaloneTicketTabHeight);background-color:#fff;align-items:stretch;display:flex;position:sticky;top:0;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__tabList{scrollbar-width:none;background-color:#fff;flex:auto;align-items:stretch;min-width:0;height:100%;min-height:100%;display:flex;z-index:1!important;width:auto!important;max-width:none!important;margin:0!important;padding:0!important;position:relative!important;top:auto!important;overflow:auto hidden!important}.StandaloneTicketWorkspace-module___GY8va__applicationMain,.StandaloneTicketWorkspace-module___GY8va__workspace{overflow-y:visible!important}.StandaloneTicketWorkspace-module___GY8va__ticketWorkspace{overflow:hidden visible!important}.StandaloneTicketWorkspace-module___GY8va__page{--standaloneSynchronizedHeaderHeight:125px;--standaloneSidebarUtilityHeight:44px}.StandaloneTicketWorkspace-module___GY8va__pageHeader{height:var(--standaloneSynchronizedHeaderHeight);min-height:var(--standaloneSynchronizedHeaderHeight)}.StandaloneTicketWorkspace-module___GY8va__sidebarAccount{height:calc(var(--standaloneSynchronizedHeaderHeight) - (var(--standaloneSidebarUtilityHeight)*2));min-height:calc(var(--standaloneSynchronizedHeaderHeight) - (var(--standaloneSidebarUtilityHeight)*2));padding-top:8px;padding-bottom:8px}.StandaloneTicketWorkspace-module___GY8va__sidebarUtilityButton,.StandaloneTicketWorkspace-module___GY8va__sidebarUtilities{height:var(--standaloneSidebarUtilityHeight);min-height:var(--standaloneSidebarUtilityHeight)}.StandaloneTicketWorkspace-module___GY8va__sidebarAccount{height:calc(var(--standaloneSynchronizedHeaderHeight) - var(--standaloneSidebarUtilityHeight));min-height:calc(var(--standaloneSynchronizedHeaderHeight) - var(--standaloneSidebarUtilityHeight))}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarUtilityButton{height:var(--standaloneSidebarUtilityHeight);min-height:var(--standaloneSidebarUtilityHeight)}@media (max-width:1260px){.StandaloneTicketWorkspace-module___GY8va__page{--standaloneSynchronizedHeaderHeight:150px;--standaloneSidebarUtilityHeight:40px}.StandaloneTicketWorkspace-module___GY8va__sidebarAccountAvatar .StandaloneTicketWorkspace-module___GY8va__avatar{width:54px;min-width:54px;height:54px;min-height:54px}}@media (max-width:1180px){.StandaloneTicketWorkspace-module___GY8va__page{--standaloneSynchronizedHeaderHeight:144px;--standaloneSidebarUtilityHeight:39px}.StandaloneTicketWorkspace-module___GY8va__sidebarAccountAvatar .StandaloneTicketWorkspace-module___GY8va__avatar{width:50px;min-width:50px;height:50px;min-height:50px}}@media (max-width:900px){.StandaloneTicketWorkspace-module___GY8va__page{--standaloneSynchronizedHeaderHeight:150px;--standaloneSidebarUtilityHeight:42px}.StandaloneTicketWorkspace-module___GY8va__sidebarAccount{padding-top:6px;padding-bottom:6px}.StandaloneTicketWorkspace-module___GY8va__sidebarAccountAvatar .StandaloneTicketWorkspace-module___GY8va__avatar{width:50px;min-width:50px;height:50px;min-height:50px}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarAccountAvatar .StandaloneTicketWorkspace-module___GY8va__avatar{width:40px;min-width:40px;height:40px;min-height:40px}}@media (max-width:720px){.StandaloneTicketWorkspace-module___GY8va__page{--standaloneSynchronizedHeaderHeight:210px;--standaloneSidebarUtilityHeight:42px}.StandaloneTicketWorkspace-module___GY8va__sidebarAccount{padding-top:10px;padding-bottom:10px}.StandaloneTicketWorkspace-module___GY8va__sidebarAccountAvatar .StandaloneTicketWorkspace-module___GY8va__avatar{width:58px;min-width:58px;height:58px;min-height:58px}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarAccountAvatar .StandaloneTicketWorkspace-module___GY8va__avatar{width:40px;min-width:40px;height:40px;min-height:40px}}@media (max-width:560px){.StandaloneTicketWorkspace-module___GY8va__page{background-color:#fff}.StandaloneTicketWorkspace-module___GY8va__applicationSidebar{top:env(safe-area-inset-top);height:calc(100dvh - env(safe-area-inset-top))}}@media (max-width:720px){.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarExpanded .StandaloneTicketWorkspace-module___GY8va__applicationMain,.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__applicationMain{width:calc(100% - 64px);margin-left:64px;transition:none}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarExpanded{z-index:1000;position:fixed;top:0;bottom:0;left:0}}@media (max-width:560px){.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarExpanded .StandaloneTicketWorkspace-module___GY8va__applicationMain,.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__applicationMain{width:calc(100% - 56px);margin-left:56px}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarExpanded{top:env(safe-area-inset-top);height:calc(100dvh - 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.2s;display:grid;position:fixed;top:0;bottom:0;left:0;overflow:hidden;box-shadow:inset -2px 0 #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarExpanded{width:min(360px,100vw - 24px);max-width:360px}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed{box-shadow:none;pointer-events:none;background-color:#0000;width:0!important;max-width:0!important;overflow:hidden!important}@media (max-width:1180px){.StandaloneTicketWorkspace-module___GY8va__applicationSidebarExpanded{width:min(320px,100vw - 24px);max-width:320px}}@media (max-width:700px){.StandaloneTicketWorkspace-module___GY8va__applicationSidebarExpanded{width:min(86vw,340px);max-width:340px}}.StandaloneTicketWorkspace-module___GY8va__headerTicketMeta{left:28px}@media (max-width:1180px){.StandaloneTicketWorkspace-module___GY8va__page{--standaloneSidebarSafeArea:72px}}@media (max-width:700px){.StandaloneTicketWorkspace-module___GY8va__page{--standaloneSidebarSafeArea:64px}}@media (max-width:560px){.StandaloneTicketWorkspace-module___GY8va__page{--standaloneSidebarSafeArea:56px}}.StandaloneTicketWorkspace-module___GY8va__tabPanel{box-sizing:border-box;width:100%;min-width:0;padding-left:calc(var(--standaloneSidebarSafeArea) + 20px)!important}.StandaloneTicketWorkspace-module___GY8va__page{--standaloneTicketTabHeight:40px}.StandaloneTicketWorkspace-module___GY8va__applicationSidebar{grid-template-rows:var(--standaloneSynchronizedHeaderHeight)var(--standaloneTicketTabHeight)minmax(0px,1fr)}.StandaloneTicketWorkspace-module___GY8va__sidebarHeaderControls{width:100%;min-width:0;height:var(--standaloneSynchronizedHeaderHeight);min-height:var(--standaloneSynchronizedHeaderHeight);background-color:#fff;flex-direction:column;justify-content:flex-end;gap:14px;padding:16px;display:flex;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarHeaderControls{visibility:hidden;box-shadow:none;pointer-events:none;background-color:#0000}.StandaloneTicketWorkspace-module___GY8va__sidebarSolutionCenterHeader{color:#1b1d2a;width:100%;min-width:0;margin:0;padding:0;font-family:Roboto Slab,serif;font-size:1.2rem;font-weight:500;line-height:1.2}.StandaloneTicketWorkspace-module___GY8va__sidebarSearchRegion{width:100%;min-width:0;height:auto;min-height:0;box-shadow:none;background-color:#fff;align-items:center;padding:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarNavigation,.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarTicketContent{visibility:hidden;pointer-events:none;background-color:#0000}.StandaloneTicketWorkspace-module___GY8va__sidebarSortRegion{width:100%;min-width:0;box-shadow:none;background-color:#fff;padding:0}.StandaloneTicketWorkspace-module___GY8va__sidebarSortRegion .StandaloneTicketWorkspace-module___GY8va__sidebarTicketSortControls{box-shadow:none;border:none;outline:none;margin:0;padding:0}.StandaloneTicketWorkspace-module___GY8va__sidebarUtilities{width:100%;height:var(--standaloneTicketTabHeight);min-height:var(--standaloneTicketTabHeight);box-shadow:none;background-color:#fff;flex-direction:row;align-items:stretch;padding:0;display:flex}.StandaloneTicketWorkspace-module___GY8va__sidebarUtilityButton,.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarUtilityButton{width:100%;min-width:0;height:var(--standaloneTicketTabHeight);min-height:var(--standaloneTicketTabHeight);color:#555;background-color:#fff;border:none;border-radius:0;outline:none;justify-content:flex-start;align-items:center;gap:10px;padding:0 16px;display:flex;box-shadow:inset 0 2px #d9d9d9,inset 0 -2px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarUtilityButton{z-index:2;pointer-events:auto;background-color:#fff;justify-content:center;padding:0;position:relative;box-shadow:inset 0 -2px #d9d9d9}@media (max-width:1180px){.StandaloneTicketWorkspace-module___GY8va__page{--standaloneTicketTabHeight:46px}}@media (max-width:900px){.StandaloneTicketWorkspace-module___GY8va__page{--standaloneTicketTabHeight:48px}}.StandaloneTicketWorkspace-module___GY8va__ticketList{margin-top:0;padding-top:3px}.StandaloneTicketWorkspace-module___GY8va__ticketList .firebirdSectionAccordionBody{gap:8px;padding:8px}.StandaloneTicketWorkspace-module___GY8va__sidebarTicketContent{padding:0}.StandaloneTicketWorkspace-module___GY8va__ticketList{gap:0;width:100%;min-width:0;margin:0;padding:0;overflow:hidden auto}.StandaloneTicketWorkspace-module___GY8va__ticketList .firebirdSectionAccordion{background-color:#fff;flex:none;width:100%;min-width:0;margin:0;padding:0;border-radius:0!important;max-width:100%!important}.StandaloneTicketWorkspace-module___GY8va__ticketList .firebirdSectionAccordionHeader{width:100%;margin:0;border-radius:0!important}.StandaloneTicketWorkspace-module___GY8va__ticketList .firebirdSectionAccordionHeaderOpen{border-radius:0!important}.StandaloneTicketWorkspace-module___GY8va__ticketList .firebirdSectionAccordionBody{flex:none;gap:8px;width:100%;min-width:0;min-height:0;margin:0;padding:8px 12px 12px;overflow:visible;border-radius:0!important}.StandaloneTicketWorkspace-module___GY8va__ticketFavoriteButtonReadOnly{cursor:default;pointer-events:auto}.StandaloneTicketWorkspace-module___GY8va__ticketFavoriteButtonReadOnly:hover{color:#ebc700;box-shadow:none;background-color:#0000}@media (max-width:720px){.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed{box-shadow:none;pointer-events:none;background-color:#0000;width:0!important;max-width:0!important;overflow:hidden!important}.StandaloneTicketWorkspace-module___GY8va__applicationMain,.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarExpanded .StandaloneTicketWorkspace-module___GY8va__applicationMain,.StandaloneTicketWorkspace-module___GY8va__applicationShellSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__applicationMain{transition:none;width:100%!important;max-width:100%!important;margin-left:0!important}.StandaloneTicketWorkspace-module___GY8va__page{--standaloneSidebarSafeArea:0px}.StandaloneTicketWorkspace-module___GY8va__tabList{box-sizing:border-box;width:100%!important;margin-left:0!important;padding:0!important}.StandaloneTicketWorkspace-module___GY8va__tabPanel{width:100%!important;padding-left:0!important}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarExpanded{z-index:1000;pointer-events:auto;background-color:#fff;height:100dvh;min-height:100dvh;display:grid;position:fixed;top:0;bottom:0;left:0;overflow:hidden;box-shadow:inset -2px 0 #d9d9d9;width:min(86vw,340px)!important;max-width:340px!important}.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarHeaderControls,.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarNavigation,.StandaloneTicketWorkspace-module___GY8va__applicationSidebarCollapsed .StandaloneTicketWorkspace-module___GY8va__sidebarTicketContent{visibility:hidden;pointer-events:none}.StandaloneTicketWorkspace-module___GY8va__workspace,.StandaloneTicketWorkspace-module___GY8va__workspaceBody,.StandaloneTicketWorkspace-module___GY8va__workspaceBodySidebarHidden,.StandaloneTicketWorkspace-module___GY8va__ticketWorkspace{grid-template-columns:minmax(0,1fr)!important;width:100%!important;max-width:100%!important;margin-left:0!important}}.StandaloneTicketWorkspace-module___GY8va__ticketTabSidebarButton{flex:0 0 var(--standaloneTicketSidebarButtonWidth);width:var(--standaloneTicketSidebarButtonWidth);min-width:var(--standaloneTicketSidebarButtonWidth);color:#555;cursor:pointer;background-color:#fff;border:none;border-radius:0;outline:none;justify-content:center;align-items:center;height:100%;min-height:100%;padding:0;display:inline-flex;position:relative;box-shadow:inset -1px 0 #d9d9d9,inset 0 -2px #d9d9d9}.StandaloneTicketWorkspace-module___GY8va__ticketTabSidebarButton:hover{color:#0078d3;background-color:#fbfbfb}.StandaloneTicketWorkspace-module___GY8va__ticketTabSidebarButton:focus-visible{z-index:2;box-shadow:inset 0 0 0 2px #0078d3,inset 0 0 0 4px #e9f2ff}.StandaloneTicketWorkspace-module___GY8va__ticketTabSidebarButtonIcon{color:currentColor;width:20px;min-width:20px;height:20px;max-height:20px;display:block}.StandaloneTicketWorkspace-module___GY8va__page{--standaloneTicketSidebarButtonWidth:48px}.StandaloneTicketWorkspace-module___GY8va__tabButtonWrapper{flex:1 1 0;width:auto;min-width:145px}.StandaloneTicketWorkspace-module___GY8va__tabButton{white-space:nowrap;flex:auto;width:100%;min-width:0;overflow:hidden}.StandaloneTicketWorkspace-module___GY8va__tabList{flex:1 1 0!important;width:auto!important;min-width:0!important;max-width:none!important;overflow:auto hidden!important}.StandaloneTicketWorkspace-module___GY8va__page{--standaloneSidebarSafeArea:0px!important}.StandaloneTicketWorkspace-module___GY8va__tabList{width:100%!important;max-width:100%!important;margin-left:0!important;padding-left:0!important}